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    About

    Jalal Douame

    Jalal is a Retail CRM Strategy expert and a product owner of Digital Personalization at Raiffeisen Bank International AG. He holds a degree in digital strategy from Columbia Business school and an Executive General Management certificate from Xavier Institute of Management With more than 14 years of banking experience in different regions, Jalal has always focused on driving digital business with data. He believes in fintech partnerships and organized several events and workshops in many countries to identify and discuss […]

    Jalal is a Retail CRM Strategy expert and a product owner of Digital Personalization at
    Raiffeisen Bank International AG. He holds a degree in digital strategy from Columbia Business
    school and an Executive General Management certificate from Xavier Institute of Management
    With more than 14 years of banking experience in different regions, Jalal has always focused on
    driving digital business with data. He believes in fintech partnerships and organized several
    events and workshops in many countries to identify and discuss the win-win business model.
    Jalal has been an active member of many platforms that promote collaboration and innovation
    including WSBI, Elevator Lab and mobey forum where he co-chaired the banking Disruption
    group.
    During his time in this region, Jalal led the development of many firsts in the region including
    voice banking, Digital charity platform, Smart sales module, card control and the National ID
    integration with the UAE banking system.
    Jalal also led the launch of the first international mobile payment and the first chatbot in the
    banking sector which received ‘the innovation of the month award’ from EFMA
    Before leaving the UAE to Austria, Jalal was the Vice president of Mashreq’s mobile app Snappone
    the most awarded apps in the region.
    This FiNext Awards & Conference is to be held on the 26th and 27th of February at the Le
    Méridien Dubai Hotel & Conference Centre. This is the much-awaited conference of the year as
    it brings together and celebrates the excellence of companies and people in the FinTech sector.
    Fin-Tech industry needed space for the smartest, innovative, inventive and ambitious people to
    connect and create, consequently FiNext Awards and Conference were started as a dedicated
    platform to serve the needs of the Fin-Tech industry in terms of interaction, innovation,
    networking and showcasing of the talent.
    Two days of celebration of people who have put their lives in innovating, transforming the way
    how people transact through technology. FiNext Awards acknowledge people who are bringing
    the future of finance through their persistent efforts.
    The conference strives to build a platform for startups, SMEs, key decision-makers, researchers,
    investors and people from the media to interact and garner meaningful alliances.

    Join us at the next FiNext Conference in Dubai, Feb 2 - 3, 2022